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Refund warranty

Your statutory rights for Return and Refund

Your rights are according to German law. This following is a translation of a German law text. In case of translation errors, the German version of this information rights will prevail.

Returning Goods

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
You can return your purchased goods within a period of 2 weeks by simply sending back the goods. Please inform us (Robe Academicus, Bahnhofstr. 18, D-86911 Diessen a. A., Tel. +49 8807 9497397, Fax. +49 8807 0497399) about your intention of returning the goods in a clear statement such as letter, fax or email within the two week claims period.You can use the attached model withdrawal form.
 

Consequences of Returning

In case of returning the goods we will refund all payments, which we have received from you. This does not include special delivery cost (i.e. non-standard delivery such as express cost). We use the same payment method as used by you for your initial payment, except if agreed otherwise. There are no additional cost or hidden fees. Return payment is made against reception of goods.

For refund, you have to return the goods to us within 2 weeks from the moment you have informed us about returning the goods. Return delivery cost have to be paid by yourself. If you have damaged the goods, we reserve the right for compensation. We will not ask for compensation if you have damaged the goods while examining them like you would do in a normal shop.
 
 
 
 

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)
- To Robe Academicus GmbH, Bahnhofstr. 18, 86911 Diessen, info@robe-academicus.de, Germany
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
- Ordered on (*) / received on (*)
- name of the consumer (s)
- address of the consumer (s)
- Signature of the consumer (s) (only when using paper)
- date
(*) Delete as appropriate.

 

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