Data protection / Privacy Policy

Data protection / Privacy Policy

We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data. The data processing on this website is carried out by us. Our contact details can be found in the imprint (impressum) of this website. This is a translation of a German law text. In case of translation errors, the German version will prevail.
 

Data collection and use for contract execution

We collect personal information if you voluntarily provide it to us as part of your order, when contacting us or when opening a customer account (for example, by contact form or e-mail). The kind of data collected, can be seen from the respective input forms. We use the data provided by you to fulfill the contract and process your inquiries. After completion of the contract, your data will be blocked for further use and deleted after expiry of fiscal requirements for storage and commercial retention periods, unless you have explicitly given consent to further use of your data. We reserve the right to further use your data as permitted by law and described in the information below.
 
 

Data transfer for fulfillment of the contract

For fulfillment of the contract, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we will forward payment data collected to the credit institution commissioned with the payment and any payment service providers commissioned by us to process the payments or to the selected payment service. In part, the selected payment service providers also collect this data themselves, provided that you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
 

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent. The processing of the data provided in the contact form is therefore exclusively based on your consent (Art. 6 (1) lit. DSGVO). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legal right of data processing, which happened until the revocation remains unaffected.
 
The information you provide in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or delete the purpose for data storage (for example, after your request has been processed). Mandatory statutory provisions - especially retention periods - remain unaffected.
 
 
 

Use of Cookies

In order to make a visit on our website a pleasant experience and in order to allow certain functions to work, we use so-called cookies. Cookies are small text files that are stored on your device. Some of the cookies are deleted at the end of the browser session (so-called session cookies). Other cookies remain on your device and enable us to facilitate browsing next time you visit the website (persistent cookies). You can prevent this from happening in your browser settings. In case of non-acceptance of cookies, the functionality of our website may be limited. 
 

Storage of data in server log files

You can visit our site without giving any information about yourself. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the retrieval, the amount of data transferred and the requesting provider. This data is used solely to keep the website running properly or to improve our offer and permit no conclusion on your person.
 

Use of Google (Universal) Analytics for web analytics and other analytics tools

This website uses Google Analytics, a service provided by Google Inc (www.google.de). Google Analytics uses methods, which allow an analysis of use of this website by customers woith the help of so-called “cookies” (see above). The data are most likely forwarded to Google USA and stored. According to EU law your IP address is generally shortened to assure anonymity. In any case your data are not mixed with other data from Google. You can prevent Google from collecting your data by using the following plug-in: tools.google.com/dlpage/gaoptout.
Alternatively, you can use this link to prevent all future collection of data by Google. In this case Google will install an Opt-Out-Cookie on your device. If you clear your cookies in your browser you have to re-install this cookie.
 

Feedback reminder by e-mail / rating of your transaction

If you allow us (by activating a checkbox) to contact you for a rating we use your email address for our rating system. You can at any time withdraw permission by contacting us. 
 

Right to information, contact and revocation of your consent to data processing

By law you have the right to receive all information about your stored data, and a right to correction, blocking or erasure of data. For questions regarding the collection, processing or use of personal information, the disclosure , correction, blocking or deletion of data and revocation of consents granted, please contact us. Our contact data can be found in the imprint. 
 

Right of appeal to the competent supervisory authority

In the case of violations of data protection law, the person concerned has the right of appeal to the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of the data protection officers as well as their contact data can be taken from the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
 

SSL or TLS encryption

This site uses, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, an SSL or TLS encryption. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line. If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.
 
 

Encrypted payments on this website

If, after the conclusion of a fee-based contract, there is an obligation to provide us with your payment details (eg account number for direct debit authorization), this data will be required for payment processing. Payment transactions via the common means of payment (Visa / MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line. In the case of encrypted communication, your payment details that you submit to us cannot be read by third parties.
 

Google Web Fonts

This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a default font will be used by your computer. More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's Privacy Policy: https://www.google.com/policies/privacy/.
 
 

Google Maps

This site uses the mapping service Google Maps via an API. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. More information on how to deal with user data can be found in the Google Privacy Policy: https://www.google.com/intl/en/policies/privacy/.

 

 

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